Executive Team

This globe-trotting, marketing genius is anything but ordinary. Michelle doesn't think outside the box, she thinks beyond the box. After all, she founded Cruise Planners when working from home wasn't even a thing and travel agents exclusively specialized in cruises. Her vision and leadership keeps the company top-notch and has evolved to sell ALL types of travel. She's a powerhouse with an open-door policy among the Home Office Team, franchise owners and travel partners. Her loyal, approachable, friendly and smart demeanor position her as one of the brightest stars in the industry. Michelle Fee is the Godmother of AmaWaterways AmaSerena

Theresa's go-getter attitude and creative thinking helps Cruise Planners be the best in travel. Theresa is a cruising queen who got her travel industry start at Royal Caribbean Group where she championed travel advisors in a sales and marketing capacity for more than two decades. Her positive attitude, ability to bring out the best in everyone and strong operations focus has helped Cruise Planners earn a 99% Satisfaction Rating from the network as well as continue to grow Cruise Planners' trophy case of industry accolades. This mom of three is unstoppable.

The man known as Captain Awesome is just that. Brian is tirelessly exploring the newest technologies to keep Cruise Planners ahead of the curve. Bring him a challenge and his response is always "Yes, we can do anything!" He takes smart ideas and turns them into brilliant, easy-to-understand tools that our franchisees can use to make their business stronger. He troubleshoots, creates searchable websites, teaches the latest and greatest to our franchisees and inspires his team to do the impossible. When he's not flexing his brain muscles at work, he's probably dreaming of more ways to make Cruise Planners awesome.

You can call Scott the “Singing Salesman” or “Sales Coach.” Scott is a globetrotter with a passion for entertainment...and entertaining. As a trained opera singer and a former football player, he using his natural motivational training style to inspire and impact sales growth for Cruise Planners travel advisors. He is a travel agent advocate and loves helping each Cruise Planners franchisee achieve their goals by leading Cruise Planners Training and Events Teams.

Known as the Taskmaster, Phill's top goal is to provide our Travel Advisors with the tools they need to succeed. His meticulous approach to all things tech always has our advisors top-of-mind. Phill loves the "wow" factor when it comes to building cool new stuff and leading the charge into the future of travel technology. Not only does he lead the various technology teams at the Home Office, you can catch him online co-hosting the Emmy-nominated (ok, not really) CP Tech Live with our very own Captain Awesome and CIO, Brian Shultz. The dynamic duo of Phill and Brian have Cruise Planners poised to stay at the front of technology as we push into the future!

Nikki Hetzel is the Vice President of Finance at Cruise Planners and is a certified Public Accountant with over 15 years of experience. She joined Cruise Planners in 2018 and before joining the Team in Green, worked with PricewaterhouseCoopers for 8 years specializing in travel industry clients. In her role, she oversees the Accounting, Compliance/Legal and Office Operations teams and is an integral part in making sure franchisees are paid their commissions and are in compliance with current franchise laws.

Ana is energetic, imaginative, and always looks for those win-win solutions. Ana fell in love with cruising after her first experience at 15 years old. Little did she know that she would eventually make a career in the cruise industry.
Ana has been an integral part of the Sales & Marketing teams of thriving and innovative cruise lines such as Royal Caribbean, Norwegian Cruise Lines, Oceania Cruises and Viking. With over 25 years of experience, a positive attitude, and an uncanny ability to foster relationships, Ana Parodi is an amazing addition to the Cruise Planners Sales & Marketing team.

Stacie joined Cruise Planners in 2016 and oversees a passionate team of marketing professionals and graphic designers who voraciously, and creatively, develop an ever-evolving portfolio of consumer marketing programs designed to inspire the desire to travel, drive inquiries, and keep advisors top of mind with their customers. Stacie's prior experience includes 22 years at the Greater Fort Lauderdale Convention & Visitors Bureau in tourism marketing.